Client Testimonials
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“As an escrow officer when I receive a new transaction it’s always exciting but when I see Seamless Files NW is involved, it puts a huge smile on my face."
Harry Henneck, Fidelity National Title
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"..They catch all the little details we'd been missing, follow up on the dreaded insurance verification for rentbacks, disclosure signatures, disclosure changes, missing initials, addendums that haven't been returned, etc.."
— Laura Wood, Think Real Estate
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"..My whole level of customer service changed dramatically overnight.."
— JoAnne Flood, Keller Williams Portland Elite
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"..We have approximately 150 transactions a year and they make the process seamless and take a burden off of our shoulders.."
— Laurie Gilmer, Think Real Estate
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"..They’ve made my life so much easier, freeing up time for me to focus on what I’m good at.."
— Tony Lewis, Cascadia NW
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"..I highly recommend Seamless Files to anybody wanting to succeed at a high level in real estate.."
— Jacob Espericueta, Level Realty Group
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"..Very few can elevate us as professionals the way they can.."
— Dave Smith, Tradition Real Estate Partners
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"..They go above and beyond and get it done in a timely manner.."
— Brandon Addy, Keller Williams Realty, Addy Realty Partners
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"..If you’re looking for your next TC resource, I would absolutely recommend Josie and her team.."
— Hugo Salmeron, eXp Realty
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"..Josie and her team do an excellent job with communication, attention to detail, and timeliness. I recommend their team wholeheartedly, without reservation.."
— Thomas Shapiro, The Agency, Oregon | Dwell Realty, Washington
Full Reviews
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“We have been working with Seamless Files NW as our transaction coordinator for approximately 5 years. They do an excellent job-organized, quick to respond, customize certain emails for our clients, and overall great communication. We have approximately 150 transactions a year and they make the process seamless and take a burden off of our shoulders. They offer additional services that we don’t use because we have a team that gets listings ready, but I have heard from colleagues that they do an excellent job with these tasks as well. I would not hesitate to recommend Josie and the whole Seamless Files NW team for transaction coordination needs.”
— Laurie Gilmer, Think Real Estate
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“I have been working with the Seamless Files NW team since their inception and can’t praise them enough! A testimonial is such a small glimpse into the value this incredible group of people brings to my life and my business. They should be your go-to if you struggle with paperwork or if you just want to focus on other opportunities in your business. With this team you can hand off your clients and files knowing there will be a smooth blending of your personal style and their services. They are full-service and thorough from start to end. Lastly, there are a lot of resources in our industry that we engage in business but very few can elevate us as professionals the way they can.”
— Dave Smith, Tradition Real Estate Partners
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“Seamless Files NW has made our job so much easier! We have a team with two licensed assistants but having Seamless handle the transactions has made everything smoother. They catch all the little details we'd been missing, follow up on the dreaded insurance verification for rent backs, disclosure signatures, disclosure changes, missing initials, addendums that haven't been returned, etc. It's so nice to have a sale close and know we're done with the paperwork. We've been using them for just over five years and it's been great. They're communicative, organized, and accommodating about changes we've requested. I'd highly recommend Seamless Files NW.”
— Laura Wood, Think Real Estate -
“I have been utilizing Seamless Files NW for transaction coordination services since I started my Real Estate career and I will never leave. Josie and her team do such a phenomenal job at what they do and their level of service is exceptional. While it’s not an expectation, Josie and her team are consistently working outside of the traditional 9-5 work day and making strides with managing documents and putting out fires. I used one other service for 1 transaction (horrible mistake...) and the level of service was nowhere comparable. If you’re looking for your next TC resource, I would absolutely recommend Josie and her team. Overall, they do their job well and are very approachable during any transaction process.”
— Hugo Salmeron, eXp Realty
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“Life before Seamless files:Many sleepless nights wondering if I sent a document, met a deadline or copied all the appropriate parties. I kept a notepad by my bed so that when I woke in the night remembering something I needed to do I had a place to write it down for the next day. If I got too overwhelmed in the night I would just get up in the middle of the night and start working so that the anxiety would go away. I would spend a lot of time managing documents and not following up with clients. Title would be having to hound me for my commission demand. I would spend weekends showing houses, then having to work on paperwork not spending time with my family. I would really say that my clients were treated “mediocre” from a customer service standpoint. I always wanted to do better but just didn’t have the bandwidth to do so. Client experience and customer service meant the world to me…” Continued…
— JoAnne Flood, Keller Williams Portland Elite
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…Continued “Life with Seamless files:I knew Josie from a past position she held and was always impressed. She shared and helped so many of us that were striving to do better in our jobs. As we like to coin the phrase at KW, borrow from the left and share to the right. Never having to reinvent the wheel. So once I finally realized I needed more leverage in my business, I knew I had to hire someone like Josie to help me with this. Not only was I able to hire Josie, but an entire team of Josie’s too! My whole level of customer service changed dramatically overnight. I am able to call clients, meet with clients more, and be present with my family and friends. They help me reach every deadline, remind me when we have things to get done, communicate with my clients, and SO much more! If I’m on the road they will stop what they are doing to help me on an important deadline if I need it. They truly make it SEAMLESS. I couldn’t be more happy!”
— JoAnne Flood, Keller Williams Portland Elite
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“My goal is to make 2x more than the average agent, and to do so I need to focus my time and energy on income-producing activities. Josie and her team allow me to sleep well at night knowing that all the busy work is taken care of. I highly recommend Seamless Files to anybody wanting to succeed at a high level in real estate.”
— Jacob Espericueta, Level Realty Group
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“Josie has been a lifesaver for me since the day I hired her and she has put together an incredible team with Seamless Files NW I would highly recommend their services to anyone they go above and beyond and get it done in a timely manner. I am beyond grateful for being in business with Seamless Files Northwest!”
— Brandon Addy, Keller Williams Realty, Addy Realty Partners
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“My experience with Seamless Files NW has been exactly that; seamless. Despite our large sales volume, Josie and her team do an excellent job with communication, attention to detail, and timeliness. I recommend their team wholeheartedly, without reservation.”
— Thomas Shapiro, The Agency, Oregon | Dwell Realty, Washington -
“As an escrow officer when I receive a new transaction it’s always exciting but when I see Seamless Files NW is involved, it puts a huge smile on my face. One struggle in my position is obtaining all the items needed to work files up accurately. This is not the case when Seamless Files NW is involved. Knowing I’ll receive all needed information and communication to make the transaction smooth and successful for all parties is such a sense of relief. I’ve experienced the difference when brokers choose to work with Josie and team. I truly believe they’re a large part of brokers success and helping them reach the next level. If you’ve not had a transaction coordinator or are looking to update your current procedures, I have no doubt working with this team will change your business for the better.”
— Harry Henneck, Fidelity National Title